The drill itself is good but the case it was deliverd in was of poor quality, threrefore the drill came deliverd with damage (scratches and dents). After trying, the drill works okay but i can not speak for performance in the long run. The reply on this matter was okay. If i would stumble upon problems they would try and solve the matter. So far no problems, lets hope it will stay like this.As this is a heavy(er) piece of equipment i asked for container shipment over air-fright, therefore it took a while longer but that was my own choice.